Fancoria
Cart 0 Log in Register
Main Lingerie & Nightwear Swimwear & beach Fashion & daily Accessories Adult toys

Privacy Policy

Last updated: 2026-11-01.

Data Controller

Scientific Circuits Co. Limited (trading as Fancoria)
Room 1, 16/F, Empress Plaza, 17-19 Chatham Road South, Tsim Sha Tsui, Kowloon, Hong Kong
Company No.: 2806366 | Contact: support@fancoria.com

1. Core Privacy Principles

We operate under a "privacy by design" approach. We do not sell your personal data to third parties. Furthermore, as a retailer of adult novelty products, we strictly do not collect or store sensitive personal data (such as health conditions or sexual orientation). We only collect the transactional and logistical data absolutely necessary to fulfill your order and comply with the law.

2. Information We Collect

  • Account & Identity: Name, email address, hashed password (or sign-in via Google / Apple when enabled), and membership terms acceptance time.
  • Order & Logistics: Delivery address, phone number, and purchased items.
  • Technical & Security: IP address (stored in masked/hashed form for analytics and fraud prevention), browser type, pages viewed, time on site, referrer URL, and essential cookie flags (age verification, cart, session).
  • Payment Data: Full credit card details are processed directly by our secure, PCI-compliant payment gateways and are never stored on our servers.

3. Purposes & Legal Bases

We process your data based on the following grounds:

  • Contract Fulfillment: To process orders, arrange delivery, and provide customer support.
  • Legal Obligation: To maintain financial records and comply with Hong Kong and international tax/accounting laws.
  • Legitimate Interests: For fraud prevention, website security, and first-party visitor statistics (how pages are used and where traffic comes from). You may opt out of analytics at any time via Analytics preferences without affecting checkout.
  • Consent: For marketing communications and any future non-essential third-party cookies, which you can withdraw at any time.

4. Data Sharing & International Transfers

We only share data with trusted service providers necessary to operate our business:

  • Fulfilment & Logistics Partners: Located in Mainland China, who receive only your name, delivery address, and order details strictly necessary to pack and ship your order discreetly.
  • Payment & IT Providers: Who process transactions and host our website securely.

When personal data is transferred outside the EEA/UK (e.g., to our fulfillment partners in China), we rely on appropriate legal safeguards, such as Standard Contractual Clauses (SCCs), to ensure your data remains protected to international standards.

5. Your Privacy Rights

Depending on your location, you have specific rights regarding your data. To exercise these rights, contact support@fancoria.com. For security reasons, we may require you to verify your identity before processing your request.

  • EEA & UK (GDPR): Right to access, rectify, erase, restrict processing, and data portability. You may lodge a complaint with your local Data Protection Authority.
  • United States (CCPA/CPRA & State Laws): Right to know what data is collected and to request deletion. Notice of Right to Opt-Out: We do not sell or share your personal information for cross-context behavioral advertising.
  • Other Global Regions: We respect fundamental privacy principles globally. All users have the right to request access to their data or request account deletion, subject to our legal retention requirements.

6. Data Retention

  • Order & Invoice Data: Retained for 7–10 years to comply with Hong Kong and international tax/accounting laws.
  • Account Data: Retained for the duration of your active account. If you request deletion, we will erase your personal data, except for transaction records legally required to be kept.
  • Visitor analytics: Session and page-view records are deleted after 90 days. Opt-out preferences are stored in a cookie for up to 13 months.

7. Protection of Minors (18+)

Our products and services are strictly intended for individuals aged 18 and older. We do not knowingly collect, use, or share personal data from anyone under the age of 18. If we become aware that we have inadvertently collected data from a minor, we will take immediate steps to delete it.

8. Security & Cookies

We implement industry-standard technical measures (including SSL encryption and access controls) to protect your data. We use essential cookies to run the store and a first-party analytics cookie (unless you opt out) to measure site usage — see our Cookie Policy. We do not use third-party advertising trackers. If we introduce non-essential third-party cookies in the future, we will request your consent before they are activated.

9. Contact Us

For any privacy-related requests, data access, or deletion requests, please contact:

Email: support@fancoria.com

Full trader details: Imprint.

Customer service

  • Shipping
  • Refund&Returns
  • Support tickets
  • support@fancoria.com

Categories

  • Lingerie & Nightwear
  • Swimwear & beach
  • Fashion & daily
  • Accessories
  • Adult toys

Legal & privacy

  • Privacy
  • Cookies
  • Analytics preferences
  • Imprint
  • Terms of use
  • Account Terms
  • Terms of sale

More Fancoria

  • About us
  • FAQ

18+ only · We ship worldwide · Discreet packaging

Scientific Circuits Co. Limited · HK CR 2806366 · fancoria.com

Live chat

Still waiting? Leave your email and we will follow up.

No one is available for live chat right now. Leave your email and describe your question — we will reply as soon as we can.

Thank you. We have your message and will email you shortly.